JW Marriott Desert Springs Resort & Spa › FAQs
Know before you goJW Marriott Desert Springs Resort & Spa FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9Where is JW Marriott Desert Springs Resort & Spa located?
The hotel is at 74-855 Country Club Drive, Palm Desert, California, 92260, US.
Is JW Marriott Desert Springs Resort & Spa family-friendly or adults-only?
The resort is family-friendly and welcomes children of all ages; however, the on-site spa maintains an adults-only policy for its facilities.
How many pools does JW Marriott Desert Springs Resort & Spa have?
The resort has five outdoor pools plus hot tubs and whirlpools, including a family pool and a chilled Oasis pool.
What restaurants are on-site at JW Marriott Desert Springs Resort & Spa?
On-site dining includes Rockwood Grill, Blue Star Lounge, Aquifer65 & JW Sushi Bar, Mikado Japanese Steakhouse, Fisherman's Landing, Spa Bistro, Oasis Poolside Bar & Grille, and a Starbucks®.
Does JW Marriott Desert Springs Resort & Spa have a spa?
Yes, Spa Desert Springs is on property and spans 38,000 square feet with multiple treatment rooms and spa amenities.
What does the resort fee at JW Marriott Desert Springs Resort & Spa include?
The mandatory daily resort fee is reported at $51.30 and includes self-parking, Wi‑Fi, golf bag storage, fitness classes, and bike rental.
Is Wi‑Fi available in rooms at JW Marriott Desert Springs Resort & Spa?
In-room Wi‑Fi is available; it is complimentary for Marriott Bonvoy members who book direct, while other booking channels may charge a daily fee.
Does JW Marriott Desert Springs Resort & Spa offer on-site golf?
Yes, the resort features two championship golf courses (Palm and Valley) at Desert Springs Golf Club located essentially on-site.
How can I contact BookResorts agents for JW Marriott Desert Springs Resort & Spa?
BookResorts agents are available 24/7 at +1 (888) 605-1350 to help with bookings and questions.
Age policy & families
8Are children allowed at JW Marriott Desert Springs Resort & Spa?
Yes; children of all ages are welcome throughout the resort, though the main guest checking in must be at least 18 years old.
Is there a kids' club at JW Marriott Desert Springs Resort & Spa?
Yes, the resort features a Kids Club and children's recreation programs, though specific program hours and age ranges should be confirmed with the resort.
Are any pools at JW Marriott Desert Springs Resort & Spa restricted to adults?
The spa's outdoor saltwater lap pool is reserved for spa guests and is adults-only; the resort's main pools include family-friendly options.
Can kids use Spa Desert Springs at JW Marriott Desert Springs Resort & Spa?
No; spa facilities are intended for adult guests and guests under 18 are not permitted inside the spa.
Is there miniature golf or family activities at JW Marriott Desert Springs Resort & Spa?
Yes, the resort offers miniature golf and a range of family activities on-site; check with the concierge for schedules and availability.
Do rooms at JW Marriott Desert Springs Resort & Spa accommodate families?
Many room types include sofa beds and options for multiple guests (for example, suites list 1 King Bed and 1 Double Sofa Bed); check the specific room type for maximum occupancy.
Is there a minimum age to check in with children at JW Marriott Desert Springs Resort & Spa?
The main guest checking in must be at least 18 years old; children may stay when accompanied by an adult.
Check-in & hotel policies
9What are the check-in and check-out times at JW Marriott Desert Springs Resort & Spa?
Check-in begins at 4:00 PM and check-out is at 11:00 AM; requests for early check-in or late check-out are subject to availability and cannot be guaranteed.
What is the minimum age to check in at JW Marriott Desert Springs Resort & Spa?
The primary guest checking in must be at least 18 years old and may be asked for a government-issued photo ID and a credit card or deposit for incidentals.
Does JW Marriott Desert Springs Resort & Spa have a resort fee?
Yes, the property charges a mandatory daily resort fee reported at $51.30 that covers listed amenities like self-parking, Wi‑Fi, fitness classes, bike rental, and golf bag storage.
Is parking available at JW Marriott Desert Springs Resort & Spa?
Self-parking and valet parking are available on-site; parking fees and valet rates vary, so check with the hotel for current pricing.
Does JW Marriott Desert Springs Resort & Spa provide airport shuttle service?
No; the hotel does not provide an airport shuttle or transfer service.
Are pets allowed at JW Marriott Desert Springs Resort & Spa?
Dogs are permitted (cats are not), with a maximum pet weight and a non-refundable pet fee; service animals are welcome free of charge. Confirm current pet rules and fees with the hotel.
What payment methods does JW Marriott Desert Springs Resort & Spa accept at check-in?
The property accepts major credit cards; cash acceptance is reported inconsistently across sources, so bring a credit or debit card for incidentals to avoid issues.
Is airport ground transportation easy to arrange from JW Marriott Desert Springs Resort & Spa?
Rideshare apps like Uber and Lyft operate in the area and rental cars are available at nearby airports; the hotel does not run its own airport shuttle.
How do I request accessible or mobility-friendly rooms at JW Marriott Desert Springs Resort & Spa?
Accessible room types are listed (including mobility/tub and mobility/hearing-access roll-in shower options); contact the hotel or your booking agent to request a specific accessible room.
Rooms & suites overview
9What room types are available at JW Marriott Desert Springs Resort & Spa?
The resort offers a range of rooms and suites, including Room, Balcony; Signature Room; Junior Suite, 1 Bedroom; Executive Suite, 1 Bedroom, Pool View; Signature Suite, 1 Bedroom, Balcony; and Presidential Suite, 1 Bedroom, Pool View.
Do any rooms at JW Marriott Desert Springs Resort & Spa have sofa beds?
Yes; several room types list a Double Sofa Bed, including Executive Suite, Signature Suite, Signature Room with Sofa bed, Junior Room, and multiple suite types.
What accessible room options exist at JW Marriott Desert Springs Resort & Spa?
Accessible options include Room, Balcony (Mobility/, Tub) and Room, Balcony (Mobility/Hearing Access, Roll-In Shwr); contact the hotel to reserve an accessible room and confirm features.
Are room renovations at JW Marriott Desert Springs Resort & Spa recent?
Guest rooms and suites were renovated in 2020–2021.
How many guest rooms does JW Marriott Desert Springs Resort & Spa have?
The resort has 884 guest rooms across eight floors.
Do rooms at JW Marriott Desert Springs Resort & Spa include Wi‑Fi?
Yes, in-room Wi‑Fi is available; it is complimentary for Marriott Bonvoy members booking direct, while other booking channels may charge a daily fee.
Are there large suites at JW Marriott Desert Springs Resort & Spa for special occasions?
Yes, larger options include the Presidential Suite, 1 Bedroom, Pool View and other suite types; check specific suite descriptions for size and maximum occupancy.
Can I request a pool view or lake view room at JW Marriott Desert Springs Resort & Spa?
Some room types specify Pool View or Lake View (for example, Executive Suite, 1 Bedroom, Pool View and Suite, with Sofa bed, Smoking, Lake View); request your preferred view when booking, subject to availability.
What bedding configurations are offered at JW Marriott Desert Springs Resort & Spa?
Room bedding varies by type: options include 1 King Bed, 2 Queen Beds, and combinations with a Double Sofa Bed; check the exact room type for its bed configuration and maximum guest count.
Room by room
120Executive Suite, 1 Bedroom, Pool View
What does the Executive Suite, 1 Bedroom, Pool View look out on?
This 388 sq. ft. suite at JW Marriott Desert Springs Resort & Spa looks over the resort pool. The resort has five outdoor pools plus hot tubs and whirlpools, set within 450 acres of gardens and lakes. General pool hours are typically 8:00 AM to 10:00 PM.
How are the beds arranged and how many guests does the suite sleep?
The bedroom has one king bed and the living area has a double sofa bed , so the suite sleeps up to four guests. A rollaway or extra bed is available for a surcharge. The bedding is premium and hypo-allergenic, on a pillowtop mattress.
What is the bathroom like?
The suite has a private bathroom with a separate bathtub and shower . It comes with bathrobes, free toiletries and a hair dryer. Towels are changed on request.
Does the suite have accessibility features?
Yes. The suite has a height-adjustable showerhead , lever door handles and low-height electrical outlets in the bathroom. It also has smooth flooring and a closed captioned TV. The suite is reached by exterior corridors.
What is included with this suite?
The mandatory daily resort fee covers self-parking, Wi-Fi, fitness classes, bike rental and golf bag storage . The 4,000 sq. ft. Fitness Center at the spa is complimentary for resort guests. The suite has a 50-inch smart TV with premium channels and streaming. Turndown service is offered on request.
Is this suite a good choice for families or couples?
Marriott describes the resort as family-friendly , and children of all ages are welcome, though the guest checking in must be at least 18. The king bed and double sofa bed suit a couple wanting extra living space or a small family. Spa Desert Springs does not admit guests under 18, and its saltwater lap pool is adults-only for spa guests. The family pool is separate.
Where can I eat without leaving the resort?
The resort has ten dining outlets. Rockwood Grill serves American cuisine daily, with breakfast from 6:30 AM and dinner until 10:00 PM. Mikado Japanese Steakhouse offers teppanyaki and a sushi bar. It is closed Monday and Tuesday. Aquifer65 & JW Sushi Bar is the lobby lounge for small plates and craft cocktails from 4:00 PM. The resort also has a Starbucks® and Fisherman's Landing, a seafood restaurant open daily from 11:00 AM.
What are parking and airport transfer arrangements?
Self-parking is available, commonly around $29 per day with in-and-out privileges. Valet is about $45 per day. The covered garage has 12 Tesla charging stations. The hotel does not provide an airport shuttle . Palm Springs International Airport is about 12 miles away, and Uber and Lyft operate in the area.
What are check-in and check-out times, and is there a deposit?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Flexible times are subject to availability. A government-issued photo ID and a credit card, debit card or cash deposit may be required at check-in for incidental charges. Dogs up to 50 lbs are welcome for a pet fee, and service animals are welcome free of charge.
Signature Suite, 1 Bedroom, Balcony
What does the Signature Suite, 1 Bedroom, Balcony look out on?
This suite at JW Marriott Desert Springs Resort & Spa has a balcony with a lake view . The resort sits on 450 acres of gardens and lakes, with swans, the signature pink flamingos and a waterway crossed by gondola. The lakes are the main draw of the setting, so the view suits guests who want the resort's scenery from their own balcony.
How are the beds arranged and how many people does the suite sleep?
The bedroom has 1 king bed with a pillowtop mattress and premium, hypo-allergenic bedding. The living area has a double-size sofa bed . Together they sleep up to 4 guests . A rollaway or extra bed can be added for a surcharge.
How big is the suite and how is it laid out?
The suite measures 790 sq. ft. and is a true one-bedroom layout. The bedroom is separate from the living area, which holds the sofa bed. That lets one couple sleep in the bedroom while others use the living space. It suits families or a longer stay better than a standard room does.
What is the bathroom like?
The private bathroom has a separate bathtub and shower . The shower has a height-adjustable showerhead, and there are bathrobes, free toiletries and a hair dryer. Towels are changed on request. Low-height electrical outlets and lever door handles are part of the suite's accessibility features.
Is the suite suitable for guests who need accessible features?
The suite includes several accessibility touches: smooth flooring with an area rug , lever door handles, a height-adjustable showerhead, low-height bathroom outlets and a closed-captioned TV. It is reached via exterior corridors.
Is this suite a good choice for families or couples?
It works for both. Children of all ages are welcome at JW Marriott Desert Springs Resort & Spa, though the guest checking in must be at least 18. Families can use the sofa bed and the living area, and the resort has five outdoor pools, including a family pool. Couples can use the separate bedroom and the balcony. The spa's saltwater lap pool is adults-only, and guests under 18 are not allowed in the spa.
What is included with my stay in this suite?
A daily resort fee , reported at about $51.30, covers self-parking, Wi-Fi, golf bag storage, fitness classes and bike rental. The suite also has a 50-inch smart TV with premium content and turndown service. Valet parking is extra, at $45 per day.
Where can I eat without leaving the resort?
There are ten dining outlets on property. Rockwood Grill serves breakfast, lunch and dinner daily. Starbucks opens at 6:00 AM. Fisherman's Landing serves seafood from 11:00 AM to 9:00 PM. Aquifer65 & JW Sushi Bar serves small plates and cocktails in the lobby lounge from 4:00 PM. Mikado Japanese Steakhouse is closed Monday and Tuesday.
How do I get to the resort, and what should I know about check-in?
Palm Springs International Airport is about 12 miles away. The hotel has no airport shuttle, so guests use rideshare or a rental car. Check-in is from 4:00 PM and check-out is at 11:00 AM . A photo ID and a card or cash deposit may be needed at check-in. The most comfortable months are November to April. Summer highs reach about 105°F.
Room, Balcony
What does the Room, Balcony at JW Marriott Desert Springs Resort & Spa look out on?
This 390 sq. ft. room has a resort view and a private balcony , so you can sit outside with fresh desert air. The resort sits on 450 acres of gardens, lakes, swans and its signature pink flamingos, with the San Jacinto Mountains nearby.
How are the beds arranged and how many guests does the room sleep?
The room has 1 king or 2 queen beds with pillowtop mattresses and premium, hypo-allergenic bedding. A double-size sofa bed allows the room to sleep up to 4 guests . A rollaway or extra bed can be added for a surcharge.
What is the bathroom like?
The private bathroom has a separate bathtub and shower , bathrobes, free toiletries and a hair dryer. Towels are changed on request.
Does the room have accessibility features?
The room category lists a roll-in shower , height-adjustable showerhead, lever door handles, low-height electrical outlets in the bathroom, a visual fire alarm and doorbell and phone notification. It also has smooth flooring and exterior-corridor access. Mention any accessibility needs when you book so the hotel can assign a suitable room.
What is included with this room?
A mandatory daily resort fee covers self-parking, Wi-Fi, golf bag storage, fitness classes and bike rental . Fitness Center access is complimentary for resort guests. Turndown service is part of the room's comforts.
Is the room a good choice for families or couples?
Yes for both. The resort is family-friendly and welcomes children of all ages, though the guest checking in must be at least 18. The king layout suits couples. The two queen beds plus the sofa bed work for a family of up to four. The resort has five outdoor pools, including a family pool. Spa Desert Springs does not admit guests under 18.
How close is the room to the pools, restaurants and spa?
The resort's pools are open from about 8:00 AM to 10:00 PM . Dining on property includes Rockwood Grill (breakfast, lunch and dinner daily), Fisherman's Landing, Starbucks and Aquifer65 & JW Sushi Bar. Spa Desert Springs , the largest spa in Palm Desert at 38,000 sq. ft., is also on the grounds. The resort is large, so allow a little walking time between areas.
What should I know about check-in, parking and getting to the resort?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Valet parking is $45 per day, and the covered garage has 12 Tesla charging stations. The hotel has no airport shuttle. Palm Springs International Airport is roughly 10 to 12 miles away, and rideshare apps operate around the clock.
What is there to do around the resort, and when is the best time to visit?
Two championship golf courses at Desert Springs Golf Club are close by, and gondola rides run on the resort's waterways. El Paseo shopping is about a 5-minute drive away. November through April brings mild, sunny weather. Summer is very hot, with July highs around 105°F, so the pools and spa are especially welcome then.
Signature Room
What can I see from the Signature Room at JW Marriott Desert Springs Resort & Spa?
The Signature Room looks out over the resort gardens and lakes that make up much of the 450-acre grounds. The lakes are home to swans and the resort's signature pink flamingos. Rooms are entered from an exterior corridor.
How are the beds set up, and who does the room sleep comfortably?
The Signature Room has two queen beds in a one-bedroom layout of 390 sq. ft., and it sleeps up to four guests . The beds have pillowtop mattresses with premium, hypo-allergenic bedding. That makes it a good fit for two couples, friends travelling together, or a family of four. A rollaway or extra bed can be added for a surcharge, subject to availability.
What is the bathroom like?
The private bathroom has a separate bathtub and shower , so you can soak or rinse off without sharing one space. It comes with bathrobes, free toiletries, a hair dryer and towels changed on request. The shower has a height-adjustable showerhead, and the bathroom has low-height electrical outlets.
Is the Signature Room suitable for guests who need accessible features?
The room includes lever door handles , smooth flooring, a height-adjustable showerhead, low-height outlets in the bathroom and closed-captioned TV. Access is by exterior corridors. If you need a specific accessible configuration, mention it when you book so the resort can plan for your stay.
What entertainment and in-room comforts does the room offer?
You get a 50-inch smart TV with premium channels, streaming services and Netflix, plus an iPod dock. Air conditioning and heating are climate-controlled, and blackout drapes help with sleeping in. Nightly turndown service is also provided. In-room Wi-Fi is available to all guests and is complimentary for Marriott Bonvoy members who book direct.
What does the resort fee include?
The resort charges a mandatory daily resort fee , reported at about $51.30. It covers self-parking, Wi-Fi, golf bag storage, fitness classes and bike rental. The 4,000 sq. ft. Fitness Center at the spa is also complimentary for resort guests.
Is this room a good choice for families, and what are the pools like?
Yes. The resort describes itself as family-friendly , and the two queen beds suit a family of four. There are five outdoor pools plus whirlpools, including a family pool, and general pool hours are listed as 8:00 AM to 10:00 PM. The spa's saltwater lap pool is adults-only and reserved for spa guests. Children of all ages are welcome, but the person checking in must be at least 18.
Where can I eat and have a coffee without leaving the resort?
Options include Rockwood Grill for breakfast, lunch and dinner, with a Prime Rib & Seafood Buffet on Friday and Saturday evenings. Mikado Japanese Steakhouse serves teppanyaki and is closed Monday and Tuesday. Aquifer65 & JW Sushi Bar in the lobby opens at 4:00 PM daily. Starbucks opens at 6:00 AM, and Fisherman's Landing serves seafood from 11:00 AM to 9:00 PM.
How do I get to the resort, and what are the check-in details?
The nearest airport is Palm Springs International (PSP) , roughly 10 to 12 miles away depending on the source. The hotel does not run an airport shuttle, but Uber and Lyft operate in the area and rental cars are available. Check-in begins at 4:00 PM and check-out is at 11:00 AM. Early or late requests are subject to availability. Self-parking and valet are both offered for a daily charge.
When is the best time to stay, and what is there to do nearby?
November through March or April brings mild, sunny weather, while summer is very hot. Guests can walk to the two on-site championship golf courses at Desert Springs Golf Club. Nearby, the El Paseo Shopping District is about a 5-minute drive. The Living Desert Zoo and Gardens is about 4.8 miles away, and the Palm Springs Aerial Tramway is roughly 33 minutes by car.
Signature Room, with Sofa bed
What does the Signature Room with Sofa bed look out on at JW Marriott Desert Springs Resort & Spa?
The room opens to views of the resort grounds and nearby mountains . The resort sits on 450 acres of gardens and lakes, and the room is reached via exterior corridors.
How are the beds arranged, and how many people does the room sleep?
The room has 1 king bed and a double-size sofa bed and sleeps up to 3 guests . A rollaway or extra bed can be added for a surcharge.
How big is the Signature Room with Sofa bed?
It measures 389 sq. ft. and is a one-bedroom layout with an area rug and smooth flooring. The double sofa bed gives you a place to sit during the day.
What is the bathroom like?
The private bathroom has a separate bathtub and shower . It also comes with bathrobes, free toiletries and a hair dryer, and towels are changed on request.
Is the room suitable for guests with accessibility needs?
It includes lever door handles, smooth flooring, low-height electrical outlets in the bathroom and a height-adjustable showerhead . The TV has closed captioning, and the room is reached via exterior corridors.
Is this room a good choice for families or couples?
The king bed suits a couple, and the double sofa bed lets a third guest join , such as a child. Marriott describes the resort as family-friendly, and children of all ages are welcome. The guest checking in must be at least 18. For a better night's sleep the room offers a pillowtop mattress, hypo-allergenic premium bedding and blackout drapes.
What is included with my stay?
The mandatory daily resort fee, reported at $51.30 , includes self-parking, Wi-Fi, golf bag storage, fitness classes and bike rental . Guests can also use the resort's pools and its Fitness Center, which is complimentary for resort guests.
What is there to do and eat on property?
The resort has five outdoor pools plus hot tubs, and gondola rides through its waterways. Dining includes Rockwood Grill , open daily for breakfast, lunch and dinner, and Aquifer65 & JW Sushi Bar , a lobby lounge open from 4:00 PM. Spa Desert Springs is a 38,000 sq. ft. spa. Its outdoor saltwater lap pool is adults-only for spa guests, while the family pools are open to everyone.
What are check-in and check-out times, and how do I get there from the airport?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Early or late requests are subject to availability. Bring a government-issued photo ID and a card for incidentals. Palm Springs International Airport is about 12.2 miles away. The hotel does not run an airport shuttle, but Uber and Lyft operate in the area .
Presidential Suite, 1 Bedroom, Pool View
What does the Presidential Suite, 1 Bedroom, Pool View look out on?
The suite has a pool view over the resort's outdoor pools. JW Marriott Desert Springs Resort & Spa has five outdoor pools, plus hot tubs and whirlpools, set within 450 acres of gardens and lakes, so the outlook is part of the resort's landscaped grounds.
How big is the suite and how is it laid out?
The Presidential Suite measures 1,194 sq. ft. and has one separate bedroom plus a living area. The bedroom holds the king bed, while the living area has a double sofa bed and an area rug over smooth flooring.
How are the beds arranged and how many people can the suite sleep?
The suite has 1 king bed and a double sofa bed and sleeps up to three guests . A rollaway or extra bed can be added for a surcharge. The bedding is premium and hypo-allergenic, and the mattress is pillowtop.
What is the bathroom like?
It is a private bathroom with a separate bathtub and shower . You'll find bathrobes, free toiletries and a hair dryer. Towels are changed on request. For accessibility, there is a height-adjustable showerhead and low-height electrical outlets in the bathroom.
Is the suite suitable for guests with accessibility needs?
The suite has several accessibility features: lever door handles, a height-adjustable showerhead, low-height bathroom outlets, smooth flooring and a closed-captioned TV . Access is via exterior corridors.
Is this suite a good choice for families or small groups?
Yes, for up to three guests. Children of all ages are welcome at the resort, though the guest checking in must be at least 18. The double sofa bed gives a third guest a place to sleep in the living area, so the suite works well for a couple with a child or for a small group. The resort calls itself family-friendly, with a family pool among its five outdoor pools.
What is included in my stay and what extra costs should I expect?
The mandatory daily resort fee is reported at about $51.30 and covers self-parking, Wi-Fi, golf bag storage, fitness classes and bike rental. Fitness Center access is complimentary for resort guests. Valet parking is extra, at around $45 per day, and Tesla charging in the covered garage is $29 nightly plus Tesla rates.
What is there to do on site, and where can I eat?
The resort has five outdoor pools with general pool hours of 8:00 AM to 10:00 PM. Spa Desert Springs is a 38,000 sq. ft. spa. It is closed Tuesdays and does not admit guests under 18. The resort also has two championship golf courses and a gondola on its waterways. For dining, Rockwood Grill serves breakfast, lunch and dinner daily. Mikado Japanese Steakhouse is closed Monday and Tuesday. Fisherman's Landing is open daily from 11:00 AM to 9:00 PM. Aquifer65 & JW Sushi Bar opens at 4:00 PM.
What are check-in and check-out times, and how do I get here from the airport?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Flexible times are subject to availability. The closest airport is Palm Springs International (PSP), roughly 12 miles away. The hotel does not run an airport shuttle, but rental cars are available at the airport and Uber and Lyft operate in the area.
Luxury Room, 1 Bedroom, Pool View
What does the Luxury Room, 1 Bedroom, Pool View look out on?
This suite at JW Marriott Desert Springs Resort & Spa faces the resort's pool area. The property has five outdoor pools plus hot tubs and whirlpools , set within 450 acres of gardens and lakes. General pool hours are 8:00 AM to 10:00 PM, so the view is lively by day and calm in the evening.
How are the beds arranged and how many guests does the suite sleep?
The bedroom has one double bed with a pillowtop mattress and premium, hypo-allergenic bedding. The suite sleeps up to 3 guests . A rollaway/extra bed can be added for a surcharge, which suits a small family or a third traveler.
How big is the suite and what is the layout?
The suite covers 1768 sq. ft. with one bedroom and a separate living area. It has smooth flooring and an area rug. Climate-controlled heating and air conditioning keep it comfortable through the hot desert summer and cooler winter evenings.
What is the bathroom like?
The private bathroom has a separate bathtub and shower , bathrobes, free toiletries and a hair dryer. Accessibility touches include a height-adjustable showerhead, lever door handles and low-height electrical outlets in the bathroom.
What entertainment and comforts are in the room?
The suite has a 50-inch smart TV with premium channels, streaming services and Netflix, plus an iPod dock and closed captioned TV. Blackout drapes and turndown service support a restful stay. Towels and bed sheets are changed on request.
What is included with my stay beyond the room itself?
A mandatory daily resort fee covers self-parking, Wi-Fi, fitness classes, bike rental and golf bag storage . The Fitness Center is also complimentary for resort guests. It is 4,000 sq. ft. and has Technogym equipment and an 800 sq. ft. yoga/Pilates studio.
Is this suite a good choice for families or couples?
JW Marriott Desert Springs Resort & Spa describes itself as a family-friendly resort , and children of all ages are welcome, though the guest checking in must be 18 or older. Couples can use the adults-only saltwater lap pool at the 38,000 sq. ft. Spa Desert Springs. Guests under 18 are not allowed in the spa. Dogs up to 50 lbs are welcome for a pet fee.
Where can I eat close to the suite?
The resort has ten dining outlets. Rockwood Grill serves breakfast, lunch and dinner daily. Mikado Japanese Steakhouse offers teppanyaki and sushi, and is closed Monday and Tuesday. Fisherman's Landing serves seafood daily from 11:00 AM to 9:00 PM with no reservations needed. Starbucks opens at 6:00 AM, and Aquifer65 & JW Sushi Bar opens at 4:00 PM for small plates and cocktails.
What are check-in times, and how do I get to the resort?
Check-in begins at 4:00 PM and check-out is 11:00 AM. Flexible times are subject to availability. Palm Springs International Airport is roughly 10 to 12 miles away. The hotel does not run an airport shuttle, but rideshare apps operate in the area and rental cars are available. A car is the most practical way to reach day trips such as Joshua Tree National Park.
Vice Presidential Room
What can I see from the Vice Presidential Room at JW Marriott Desert Springs Resort & Spa?
The Vice Presidential Room looks across the resort's lakes toward the surrounding mountains . The resort sits on 450 acres of gardens and lakes, home to swans and its signature pink flamingos, so the outlook suits guests who want the setting to be part of the stay.
How are the beds arranged, and how many people does the room sleep?
The room has one king bed and a double sofa bed and sleeps up to four guests . The king bed has a pillowtop mattress and premium hypo-allergenic bedding. The sofa bed is in the separate seating area. A rollaway or extra bed can be added for a surcharge.
How big is the Vice Presidential Room and how is it laid out?
It is a 1,100 sq. ft. one-bedroom suite . The bedroom is separate from the living and seating area. That makes it easy for a couple to spread out, or for a group of four to share without everyone sleeping in one room.
What is the bathroom like?
The private bathroom has a separate bathtub and shower . Bathrobes, free toiletries and a hair dryer are provided, and towels are changed on request. The shower has a height-adjustable showerhead, and the bathroom has low-height electrical outlets.
Does the room have accessibility features?
Yes. The room is reached via exterior corridors . It has lever door handles, smooth flooring, a height-adjustable showerhead, low-height outlets in the bathroom and a closed-captioned TV.
What is included with this room, and what should I budget for on top?
The room comes with a 50-inch smart TV with premium channels and streaming, plus turndown service. A mandatory daily resort fee, reported at $51.30 , covers self-parking, Wi-Fi, fitness classes, bike rental and golf bag storage . Valet parking is an extra $45 per day, with in-and-out privileges.
Is the Vice Presidential Room a good choice for families or couples?
It works for both. The resort is family-friendly, children of all ages are welcome, and the main guest checking in must be at least 18. A king bed plus a double sofa bed suits a family of four, and the separate bedroom gives couples privacy. The resort has five outdoor pools , including a family pool. The spa does not admit guests under 18.
What is there to eat and do without leaving the resort?
Dining includes Rockwood Grill for American cuisine with water views, Oasis Poolside Bar & Grille, Fisherman's Landing, Mikado Japanese Steakhouse, Aquifer65 & JW Sushi Bar, Starbucks and the Spa Bistro. You can also ride the gondola on the resort's waterway. The 38,000 sq. ft. Spa Desert Springs and two championship golf courses are close by.
What are check-in times and parking arrangements?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Flexible times are subject to availability. Self-parking is about $29 per day and valet is $45 per day. The covered garage has 12 Tesla charging stations. The hotel has no airport shuttle. Palm Springs International Airport is roughly 12 miles away, and rideshare operates around the clock.
Can I bring my dog?
Dogs only are welcome, up to 50 lbs, with a non-refundable pet fee of $150 per stay. Service animals stay free of charge. Cats are not accepted.
Suite, with Sofa bed, Smoking, Lake View
What does the Lake View Suite at JW Marriott Desert Springs Resort & Spa look out on?
This suite faces the resort's lake . It sits within 450 acres of gardens and lakes, home to swans and the resort's signature pink flamingos. Guests can also tour the waterways by gondola, so the view shows the scenery that sets this resort apart.
How are the beds arranged, and how many people does the suite sleep?
The suite has one king bed with a pillowtop mattress in the bedroom and a double sofa bed in the living area. Together they sleep up to four guests . A rollaway or extra bed can be added for a surcharge.
Is this a smoking suite?
Yes, this suite is designated as a smoking room . Guests who want a smoke-free stay should choose a different room category at JW Marriott Desert Springs Resort & Spa.
What is the bathroom like?
The private bathroom has a separate bathtub and shower , bathrobes, complimentary toiletries and a hair dryer. Towels are changed on request, and turndown service is provided. The shower has a height-adjustable showerhead.
What accessibility features does the suite offer?
The suite is reached by exterior corridors . It has smooth flooring, lever door handles, a height-adjustable showerhead, low-height electrical outlets in the bathroom and a closed captioned TV.
Is the suite a good choice for families or small groups?
With a king bed and a double sofa bed in a one-bedroom layout, it suits a family or two couples who don't mind sharing the living area. Children of all ages are welcome at the resort, and the main guest checking in must be at least 18. The resort has a family pool among its five outdoor pools. Spa Desert Springs does not admit guests under 18.
What is included in the resort fee?
The mandatory daily resort fee, reported at about $51.30 , includes self-parking, Wi-Fi, golf bag storage, fitness classes and bike rental . Valet parking is available for around $45 per day.
What are check-in and check-out times, and is there an airport shuttle?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Flexible times are subject to availability. The hotel does not provide an airport shuttle . Palm Springs International Airport (PSP) is roughly 12 miles away, and rideshare apps such as Uber and Lyft operate in the Coachella Valley.
Where can I eat and relax without leaving the resort?
There are ten dining outlets on the property. They include Rockwood Grill for American cuisine, Mikado Japanese Steakhouse (closed Monday and Tuesday), Fisherman's Landing, Aquifer65 & JW Sushi Bar and a Starbucks®. Guests can also use the five outdoor pools, the 38,000 sq. ft. Spa Desert Springs and the two golf courses of Desert Springs Golf Club, about a one-minute walk away.
Junior Room, 1 Bedroom
What is the view from the Junior Room, 1 Bedroom at JW Marriott Desert Springs Resort & Spa?
This is a resort-view room , looking over the resort's setting. The property sits on 450 acres of gardens and lakes, with swans, signature pink flamingos and a waterway traversed by gondola, so the grounds are a large part of the appeal. Rooms are reached by exterior corridors .
How are the beds arranged and how many people does the room sleep?
The Junior Room has one king bed and a double sofa bed , and it sleeps up to four guests . The king has a pillowtop mattress with premium, hypo-allergenic bedding. The sofa bed is in the living area, so the bedroom stays separate. A rollaway or extra bed can be added for a surcharge.
How big is the room and how is it laid out?
The room measures 540 sq. ft. and is a one-bedroom layout. The king bed is in the bedroom, and a living area with the double sofa bed and an area rug sits alongside it. Blackout drapes and climate-controlled air conditioning and heating keep the room comfortable day and night.
What is the bathroom like?
The private bathroom has a separate bathtub and shower , so you can choose a soak or a quick rinse. It comes with bathrobes, complimentary toiletries and a hair dryer. Towels and bed sheets are changed on request.
Is the Junior Room suitable for guests with accessibility needs?
It includes several accessible design features: lever door handles, low-height electrical outlets in the bathroom, a height-adjustable showerhead, smooth flooring and a closed-captioned TV. Access is via exterior corridors.
Is this room a good choice for families or couples?
With a king bed and a double sofa bed, it works well for a couple wanting extra living space or a family of up to four . Children of all ages are welcome, though the guest checking in must be at least 18. The resort has five outdoor pools, including a family pool, and its marketing describes it as family-friendly with something for every age.
What TV and connectivity does the room offer, and what does the resort fee cover?
The room has a 50-inch smart TV with premium channels and streaming. In-room Wi-Fi is available to all guests and is complimentary for Marriott Bonvoy members who book direct. The mandatory daily resort fee (reported at about $51.30) covers self-parking, Wi-Fi, fitness classes, bike rental and golf bag storage .
What dining, pool and spa options are there for guests staying here?
The resort has ten dining outlets, including Rockwood Grill (breakfast, lunch and dinner daily), a Starbucks, Mikado Japanese Steakhouse (closed Monday and Tuesday), Fisherman's Landing and Aquifer65 & JW Sushi Bar. Spa Desert Springs covers 38,000 square feet and is closed on Tuesdays. The Fitness Center is complimentary for resort guests. General pool hours are listed as 8:00 AM to 10:00 PM.
What are check-in times and parking arrangements, and how do I get there?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Self-parking is commonly cited at around $29 per day and valet at $45 per day, with 12 Tesla charging stations in the covered garage. The hotel does not run an airport shuttle. Palm Springs International Airport is roughly 12 miles away, and Uber and Lyft operate in the area.
Can I bring a dog?
Dogs only are welcome, up to 50 lbs, with a non-refundable pet fee of about $150 per stay. Some booking sites also list an additional cleaning fee. Service animals are welcome free of charge.
Room, Balcony (Mobility/, Tub)
What does the Room, Balcony (Mobility/Tub) look out on?
This room faces the resort grounds , and the private balcony lets you enjoy them from your own space. The JW Marriott Desert Springs Resort & Spa sits on 450 acres of gardens and lakes , home to swans and the resort's signature pink flamingos.
How are the beds arranged and how many people can stay?
You can choose 1 king bed or 2 queen beds , and the room sleeps up to 4 guests in its 390 sq. ft. Each bed has a pillowtop mattress and hypo-allergenic bedding, and blackout drapes help with sleeping in.
What accessibility features does this room have?
The room is designed for guests with mobility needs. It has wheelchair-width doorways (33 inches) , lever door handles, smooth flooring and low-height electrical outlets in the bathroom. For hearing needs it has a closed-captioned TV, a visual fire alarm and a doorbell and phone notification system. It is reached via exterior corridors.
What is the bathroom like?
The private bathroom has a separate bathtub and shower . The shower has a height-adjustable showerhead, and there is a grab bar near the toilet. Bathrobes, free toiletries and a hair dryer are provided, and towels are changed on request.
What is included with the room, and is there a resort fee?
The property charges a mandatory daily resort fee, reported at $51.30 . It includes self-parking, Wi-Fi, golf bag storage, fitness classes and bike rental . The Fitness Center is also complimentary for resort guests. This is a resort stay rather than an all-inclusive package, so dining is paid separately.
Is this room suitable for families or couples?
Yes to both. The resort calls itself family-friendly , and children of all ages are welcome, though the guest checking in must be at least 18. With two queen beds the room suits a family of up to four, and the king bed suits a couple. The balcony gives you a private place to unwind in the evening.
What is there to do at the resort's pools, spa and restaurants?
The resort has five outdoor pools , including a family pool, with general pool hours of 8:00 AM to 10:00 PM. Spa Desert Springs covers 38,000 square feet. Dining includes Rockwood Grill for breakfast, lunch and dinner, Fisherman's Landing, and Mikado Japanese Steakhouse, which is closed Monday and Tuesday. Starbucks opens at 6:00 AM.
What are check-in and check-out times, and how do I get to the resort?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Flexible times depend on availability. Palm Springs International Airport (PSP) is the nearest major airport, roughly 10 to 12 miles away. The hotel does not run an airport shuttle, but Uber and Lyft operate in the area. Self-parking is available, and valet is $45 per day.
Room, Balcony (Mobility/Hearing Access, Roll-In Shwr)
What does the Balcony accessible room at JW Marriott Desert Springs Resort & Spa look out on?
This room has a private balcony with resort views . The resort sits on 450 acres of gardens and lakes, with swans and the resort's signature pink flamingos, so the outlook suits a quiet morning coffee or an evening outside. Guests reach the room through exterior corridors .
How are the beds arranged and how many people can stay?
You can choose 1 king bed or 2 queen beds , and the room sleeps up to 4 guests in about 390 sq. ft. The bedding is hypo-allergenic, the mattress is pillowtop, and blackout drapes help with sleep.
What is the bathroom like for guests who need a roll-in shower?
The private bathroom has a roll-in shower with a height-adjustable showerhead . It also has a separate bathtub, a grab bar near the toilet and low-height electrical outlets. Bathrobes, free toiletries and a hair dryer are provided, and towels are changed on request.
What mobility and hearing features does this room have?
For mobility, the room has wheelchair-width doorways (33 inches) , smooth flooring, lever door handles and an area rug. For hearing access, it has a closed-captioned TV, doorbell and phone notification and a visual fire alarm . The room is also climate-controlled for heating and air conditioning.
What is included with my stay besides the room itself?
The mandatory daily resort fee covers self-parking, Wi-Fi, fitness classes, bike rental and golf bag storage . The 4,000 sq. ft. Fitness Center at the spa is complimentary for resort guests, and it has Technogym equipment and an 800 sq. ft. yoga and Pilates studio. Valet parking is available at an additional daily charge, and the covered garage has 12 Tesla charging stations.
What is there to do on property, and are the pools and dining close to the room?
JW Marriott Desert Springs Resort & Spa has five outdoor pools , including a family pool and a chilled Oasis pool, with general pool hours of 8:00 AM to 10:00 PM. Dining includes Rockwood Grill, Fisherman's Landing, Mikado Japanese Steakhouse, Aquifer65 & JW Sushi Bar and a Starbucks. The grounds are large, so guests who want a shorter route can plan their days around the pools and venues nearest them. Spa Desert Springs, the largest spa in Palm Desert at 38,000 sq. ft., is on the resort. Spa reservations need 24 hours' notice to cancel.
Is this room a good choice for families or couples?
The resort calls itself family-friendly , and children of all ages are welcome. With either bed setup and room for up to four, it works for a couple, or for a small family or group, though the main guest checking in must be at least 18. Two things for planning: the spa is not open to guests under 18, and dogs up to 50 lbs are welcome for a pet fee, with service animals welcome free of charge.
How do I get to the resort from the airport?
The nearest commercial airport is Palm Springs International (PSP), about 12.2 miles away . The hotel does not run an airport shuttle. Uber and Lyft operate around the clock in the Coachella Valley, and rental cars are available at PSP. A car is also the easiest way to reach day trips such as Joshua Tree National Park or the Palm Springs Aerial Tramway, about a 33-minute drive.
When is the best time to book, and what are check-in times?
Check-in begins at 4:00 PM and check-out is at 11:00 AM . Early or late requests depend on availability and cannot be guaranteed. The most comfortable weather for using the balcony and pools runs November through March or April . October and May bring lower rates and fewer crowds, while summer highs can reach around 105°F in July.
Junior Suite, 1 Bedroom
What does the Junior Suite at JW Marriott Desert Springs Resort & Spa look out on?
The suite is described as offering peaceful lake and mountain views . The resort sits on 450 acres of gardens and lakes, home to swans and its signature pink flamingos, so the scenery is a big part of the stay. Access to the suite is via exterior corridors.
How are the beds arranged, and how many people does the Junior Suite sleep?
The suite has 1 king bed and 1 double sofa bed , and sleeps up to 4 guests. The king has a pillowtop mattress and premium hypo-allergenic bedding. The double sofa bed is in the living area, so a second couple or children can sleep apart from the bedroom. A rollaway or extra bed can be added for a surcharge.
How big is the suite and how is it laid out?
The Junior Suite is 540 sq. ft. with one bedroom and a separate living area. The smooth flooring is softened by an area rug, and blackout drapes help with daytime sleeping or late arrivals. It has more room to spread out than a standard single-room layout.
What is the bathroom like?
It is a private bathroom with a separate bathtub and shower . Bathrobes, free toiletries, a hair dryer and towels (changed on request) are provided. For guests who need it, the suite also has a height-adjustable showerhead and low-height electrical outlets in the bathroom.
What is included with a Junior Suite stay?
The mandatory daily resort fee, reported at $51.30 , includes self-parking, Wi-Fi, golf bag storage, fitness classes and bike rental. The suite itself includes a 50-inch smart TV with premium channels and streaming, turndown service, bathrobes and free toiletries. Fitness Center access is complimentary for resort guests.
Is this suite a good choice for families?
Yes. Marriott describes the resort as family-friendly , and children of all ages are welcome. The king bed plus double sofa bed suits a family of up to four. There are five outdoor pools, including a family pool. The main guest checking in must be at least 18. Spa Desert Springs does not admit guests under 18, and its saltwater lap pool is adults-only.
What are the check-in and check-out times?
Check-in begins at 4:00 PM and check-out is at 11:00 AM. Requests for flexible times are subject to availability and cannot be guaranteed. A government-issued photo ID and a card or cash deposit may be required at check-in for incidental charges.
What dining is nearby for suite guests?
Ten dining outlets are on property. Rockwood Grill serves American cuisine daily, with breakfast from 6:30 AM, and a Prime Rib & Seafood Buffet on Friday and Saturday evenings. Starbucks® opens at 6:00 AM, and Fisherman's Landing serves seafood from 11:00 AM to 9:00 PM with no reservations required. Mikado Japanese Steakhouse is closed Monday and Tuesday. Aquifer65 & JW Sushi Bar is the lobby lounge, open from 4:00 PM.
How do I get to the resort from the airport?
The closest airport is Palm Springs International (PSP) , about 12.2 miles away. The hotel does not provide an airport shuttle, but Uber and Lyft operate around the clock in the area. Rental cars are available at the airport and in Palm Desert, and a car is the most practical way to reach day trips such as Joshua Tree National Park.
When is the best time to book a stay here?
November through March or April is generally the best time, with mild, sunny days in the 70s–80s°F. October and May are shoulder months with lower rates and fewer crowds. Summers are very hot, with July highs around 105°F, so the pools and shaded lakeside grounds matter more then. General pool hours are 8:00 AM to 10:00 PM.
Food & drink
10What dining options are available at JW Marriott Desert Springs Resort & Spa?
On-site dining includes Rockwood Grill, Blue Star Lounge, Aquifer65 & JW Sushi Bar, Mikado Japanese Steakhouse, Oasis Poolside Bar & Grille, Fisherman's Landing, Spa Bistro, and a Starbucks, among other outlets.
Is breakfast available at Rockwood Grill in JW Marriott Desert Springs Resort & Spa?
Yes, Rockwood Grill serves breakfast daily from 6:30 a.m. to 11:30 a.m., with both buffet and plated options.
Do I need a reservation for Mikado Japanese Steakhouse at JW Marriott Desert Springs Resort & Spa?
Mikado accepts reservations; check availability by calling the restaurant or the resort. Its hours and days open are listed on the resort dining page.
Are there casual poolside food and drink options at JW Marriott Desert Springs Resort & Spa?
Yes, Oasis Poolside Bar & Grille serves casual American bites and cocktails poolside with daytime hours, and there is also a poolside bar and grille elsewhere on property.
Can I get coffee early at JW Marriott Desert Springs Resort & Spa?
The on-site Starbucks® opens early (typically around 6:00 a.m. on most days) for coffee and grab-and-go items; exact hours vary by day.
Does JW Marriott Desert Springs Resort & Spa offer healthy or spa-focused dining?
Yes, the Spa Bistro offers salads, smoothies, sandwiches, sushi, and other lighter choices, available to guests who purchase a treatment or a Spa Day Pass.
Is Fisherman's Landing at JW Marriott Desert Springs Resort & Spa open for lunch and dinner without reservations?
Yes, Fisherman's Landing is locally owned, serves lunch and dinner daily, and does not require reservations.
Are vegetarian options available at JW Marriott Desert Springs Resort & Spa restaurants?
Yes, the resort provides vegetarian menu options across its dining venues to accommodate varied dietary preferences.
What are the hours for Blue Star Lounge at JW Marriott Desert Springs Resort & Spa?
Blue Star Lounge is open daily from 11:30 a.m. to 11:00 p.m., with live entertainment on select evenings and a listed Happy Hour time window.
Does Aquifer65 & JW Sushi Bar at JW Marriott Desert Springs Resort & Spa take reservations?
Aquifer65 & JW Sushi Bar operates as a lounge and sushi bar and generally does not require reservations; it opens in the late afternoon and runs into the late evening.
Spa & wellness
10What is the name of the spa at JW Marriott Desert Springs Resort & Spa?
The on-site spa is called Spa Desert Springs, also referred to as The Spa and Salon at Desert Springs.
How large is Spa Desert Springs at JW Marriott Desert Springs Resort & Spa?
Spa Desert Springs spans 38,000 square feet and contains 47–48 private treatment rooms.
What are the spa hours at JW Marriott Desert Springs Resort & Spa?
Spa Desert Springs is open Friday and Saturday 10:00 AM–6:00 PM, Sunday, Monday, Wednesday and Thursday 10:00 AM–4:00 PM, and closed on Tuesdays.
Are guests under 18 allowed in the spa at JW Marriott Desert Springs Resort & Spa?
No, the spa is intended for adult guests; guests under 18 are not permitted inside the spa facilities.
Does Spa Desert Springs offer signature treatments at JW Marriott Desert Springs Resort & Spa?
Yes, the spa's menus include signature treatments such as Grapeseed Scrub, Microgreens Facial, Olive Oil Massage, Revitalizing Rice Clay Wrap, and other desert-inspired services.
What spa amenities are available at JW Marriott Desert Springs Resort & Spa?
Spa amenities include an Aromatic Hammam, Finnish Sauna, Turkish Steam Room, gender-separate and co-ed relaxation lounges, a Wellness Lounge, a Spa Bistro, Spa Boutique, Spa Suites, and an outdoor heated saltwater lap pool/whirlpool.
Is there an age policy for the spa pool at JW Marriott Desert Springs Resort & Spa?
Yes, the spa's outdoor heated saltwater lap pool is a spa area and is adults-only, available to spa guests.
What fitness facilities are connected to the spa at JW Marriott Desert Springs Resort & Spa?
The spa's full-service Fitness Center is 4,000 square feet with Technogym equipment and an 800-square-foot yoga/Pilates studio, and fitness center access is complimentary for resort guests and guests receiving spa services.
What is the spa cancellation policy at JW Marriott Desert Springs Resort & Spa?
Spa reservations must be canceled at least 24 hours in advance or the guest will be charged for the service.
Are Kerstin Florian and Eminence Organics products used at Spa Desert Springs at JW Marriott Desert Springs Resort & Spa?
Yes, the spa carries Kerstin Florian and Eminence Organics products for select facial and body treatments.
Pools & on site
9How many pools does JW Marriott Desert Springs Resort & Spa have?
The resort features five outdoor pools plus hot tubs and whirlpools, including a family pool and a chilled 'Oasis' pool.
What are the general pool hours at JW Marriott Desert Springs Resort & Spa?
General pool access hours are listed as 8:00 AM to 10:00 PM.
Is there a family pool at JW Marriott Desert Springs Resort & Spa?
Yes, one of the five outdoor pools is designated as a family pool for guests with children.
Is any pool at JW Marriott Desert Springs Resort & Spa adults-only?
Yes, the spa's outdoor saltwater lap pool is for spa guests only and is restricted to adults.
Are poolside food and drink services available at JW Marriott Desert Springs Resort & Spa?
Yes, the Oasis Poolside Bar & Grille and other poolside outlets serve casual bites and cocktails during their posted hours.
Do the pools at JW Marriott Desert Springs Resort & Spa have loungers and umbrellas?
Yes, pool umbrellas and sun loungers are available around the resort pools as part of the property amenities.
Can pool hours change during my stay at JW Marriott Desert Springs Resort & Spa?
Pool hours are published but can be subject to change; guests should confirm current hours with the resort or concierge during their stay.
Are any pools at JW Marriott Desert Springs Resort & Spa chilled or temperature controlled?
One of the on-site pools is described as a chilled 'Oasis' pool; the spa also operates an outdoor heated saltwater lap pool for spa guests.
Has the kids' pool at JW Marriott Desert Springs Resort & Spa ever been closed separately from the main pools?
Guest reviews indicate the kids' pool is a separate pool and has been closed at times while the main pools remained open.
Weather & seasons
9When is the best time to visit JW Marriott Desert Springs Resort & Spa for mild daytime weather?
The best months to visit Palm Desert are generally November through March/April, when daytime highs are typically mild and rainfall is minimal.
What is the weather like at JW Marriott Desert Springs Resort & Spa in summer?
Summer (June–September) brings extreme heat to Palm Desert, with July cited as the hottest month and the area's traditional off-season for tourism.
Does Palm Desert experience a monsoon season near JW Marriott Desert Springs Resort & Spa?
Yes, a monsoon season can bring occasional humid days and brief, sometimes dramatic thunderstorms, typically from July into September.
What are typical winter temperatures near JW Marriott Desert Springs Resort & Spa?
Winter (December–February) is generally mild and sunny, with average daytime highs often in the 60s–70s°F, though occasional cooler or rainy days can occur.
Are there shoulder seasons for visiting JW Marriott Desert Springs Resort & Spa to avoid crowds?
October and May are considered shoulder months, offering slightly cooler weather than summer and fewer crowds than peak winter season.
How much rain does the Palm Desert area around JW Marriott Desert Springs Resort & Spa get annually?
Palm Desert is in an arid zone with minimal moisture, averaging around 3 inches (about 76 mm) of rainfall per year.
Are major regional events near JW Marriott Desert Springs Resort & Spa tied to specific seasons?
Yes, regional events like the BNP Paribas tennis tournament and the Coachella Valley and Stagecoach music festivals occur in spring (March/April), which can increase local demand.
Will I need a car to visit day-trip destinations from JW Marriott Desert Springs Resort & Spa?
A car is generally the most practical way to reach day-trip destinations like Joshua Tree or other regional sites, though rideshare services and public buses also operate in the Coachella Valley.
How far is Palm Springs International Airport from JW Marriott Desert Springs Resort & Spa and does the hotel provide airport shuttle?
Palm Springs International Airport is roughly 9.6–12.2 miles from the resort depending on the source, and the hotel does not provide an airport shuttle service.
Getting there & around
10How do I get to JW Marriott Desert Springs Resort & Spa from Palm Springs International Airport (PSP)?
There is no hotel airport shuttle; most guests take a taxi, rideshare (Uber/Lyft), or rent a car from PSP to reach JW Marriott Desert Springs Resort & Spa.
How far is JW Marriott Desert Springs Resort & Spa from Palm Springs International Airport?
Palm Springs International Airport is commonly listed at roughly 9.6–12.2 miles from the resort, depending on the source and route.
Does JW Marriott Desert Springs Resort & Spa offer airport transfer or shuttle service?
No — the hotel does not provide airport shuttle or transfer service.
Is parking available at JW Marriott Desert Springs Resort & Spa and what are the options?
The resort offers on-site self-parking and valet parking; rates vary by source and may be charged per day, and self-parking is included in the mandatory resort fee.
Are there electric vehicle charging stations at JW Marriott Desert Springs Resort & Spa?
Yes, the property provides Tesla EV chargers in the covered self-parking garage, with charging priced separately.
Can I get around the resort on foot or do I need a car?
The resort sits on 450 acres with many on-site activities reachable on foot, but a car is useful for local day trips and excursions outside the property.
Is public transportation an option to reach attractions from JW Marriott Desert Springs Resort & Spa?
SunLine Transit buses run fixed routes across the Coachella Valley connecting Palm Desert with nearby cities; schedules and routes should be checked with SunLine for current service.
How close is JW Marriott Desert Springs Resort & Spa to El Paseo shopping?
El Paseo Shopping District is about a 5-minute drive from the resort.
What is the minimum age to check in at JW Marriott Desert Springs Resort & Spa?
The guest checking in must be at least 18 years old; children of all ages are welcome to stay with an adult.
Things to do
10What on-site activities are available at JW Marriott Desert Springs Resort & Spa?
On-site activities include five outdoor pools, a gondola ride on the resort waterways, miniature golf, two championship golf courses, pickleball courts, and fitness classes like yoga and Pilates.
Can I play golf at JW Marriott Desert Springs Resort & Spa?
Yes — the resort features two Ted Robinson–designed championship golf courses at Desert Springs Golf Club located essentially on-site.
Does JW Marriott Desert Springs Resort & Spa have facilities for pickleball and tennis?
Yes — the property has 12 outdoor pickleball courts and a Tennis Complex available for guests.
Are there family-friendly activities at JW Marriott Desert Springs Resort & Spa?
Yes — the resort is family-friendly and offers a Kids Club, a dedicated family pool, children’s recreation programs, and a game room.
Is there a gondola ride at JW Marriott Desert Springs Resort & Spa?
Yes — the resort offers gondola rides along its waterways for guests to tour the lakes and spot wildlife.
Can the hotel help arrange local tours and excursions?
Yes — the concierge can help arrange local activities and tours, and the resort lists Big Wheel Tours and local bike excursions among nearby options.
Are fitness facilities available at JW Marriott Desert Springs Resort & Spa?
Yes — there is a 4,000-square-foot Fitness Center with Technogym equipment and an 800-square-foot yoga/Pilates studio, plus a smaller 24-hour cardio gym on property.
Is the pool area at JW Marriott Desert Springs Resort & Spa open year-round?
The resort has five outdoor pools, and general pool access hours are commonly listed as 8:00 AM to 10:00 PM; seasonal closures or maintenance can occur so confirm with the hotel.
Does JW Marriott Desert Springs Resort & Spa offer miniature golf?
Yes — miniature golf is available on-site for guests.
What nearby attractions can I visit from JW Marriott Desert Springs Resort & Spa?
Nearby attractions include the Living Desert Zoo and Gardens (about 5 miles), Palm Springs Aerial Tramway, Joshua Tree National Park day trips, Acrisure Arena, and El Paseo shopping.
Weddings & celebrations
9Can I hold my wedding ceremony at JW Marriott Desert Springs Resort & Spa?
Yes — the resort offers multiple wedding venues, both indoor and outdoor, including ballrooms, lawns, a lakeside pier called The Pointe, and a poolside JW Pavilion.
What wedding venue options does JW Marriott Desert Springs Resort & Spa have for large receptions?
For large events the resort lists high-capacity venues such as the Sinatra Ballroom and Tennis Lawn, with ballroom and outdoor spaces that accommodate thousands; specific capacities vary by room.
Is a lakeside or gondola arrival possible for weddings at JW Marriott Desert Springs Resort & Spa?
Yes — couples can include a gondola arrival as part of certain lakeside wedding offerings at the resort.
How do I request wedding pricing and availability at JW Marriott Desert Springs Resort & Spa?
Contact the resort’s events or sales team via the resort website or through BookResorts agents at +1 (888) 605-1350 to request availability and a wedding proposal.
Does JW Marriott Desert Springs Resort & Spa offer outdoor wedding spaces?
Yes — outdoor venues include the Springs Ballroom Terrace, East Front Lawn, Tennis Lawn, The Pointe lakeside pier, and the JW Pavilion poolside.
Can I hold both ceremony and reception on-site at JW Marriott Desert Springs Resort & Spa?
Yes — the resort can host ceremonies and receptions on property and offers a range of indoor and outdoor event spaces to accommodate both.
Does the resort provide in-house catering for weddings at JW Marriott Desert Springs Resort & Spa?
The resort lists multiple on-site restaurants and a catering team for events; specific menu and catering details are available through the events sales team.
Are there on-site accommodations for wedding guests at JW Marriott Desert Springs Resort & Spa?
Yes — the resort has guest rooms and suites that can be booked for wedding blocks; contact the events team or BookResorts to arrange room blocks and group rates.
What is the largest ballroom at JW Marriott Desert Springs Resort & Spa for wedding receptions?
The Sinatra Ballroom is the resort’s largest ballroom, with the highest listed capacity among indoor event spaces; contact the events team for exact seating layouts and capacity for your event.
Booking & prices
10How do I book a room at JW Marriott Desert Springs Resort & Spa?
You can book directly through the hotel’s official channels or through BookResorts agents by calling +1 (888) 605-1350, who are available 24/7.
Is Wi‑Fi included when I book a room at JW Marriott Desert Springs Resort & Spa?
In-room Wi‑Fi is available; Marriott Bonvoy members who book direct generally receive complimentary in-room Wi‑Fi, while some third-party channels may charge a daily fee.
What is included in the resort fee at JW Marriott Desert Springs Resort & Spa?
The mandatory daily resort fee, reported in third-party listings, includes self-parking, Wi‑Fi, golf bag storage, fitness classes, and bike rental.
Are pets allowed at JW Marriott Desert Springs Resort & Spa?
Dogs are permitted with restrictions (no cats), a maximum pet weight and a non-refundable pet fee; service animals are accepted free of charge.
What payment methods does JW Marriott Desert Springs Resort & Spa accept?
The property accepts major credit cards including Visa, Mastercard, American Express, and others; multiple booking sites report cash is generally not accepted, so check payment options when booking.
Can I request early check-in or late check-out at JW Marriott Desert Springs Resort & Spa?
Requests for early check-in or late check-out can be made but are subject to availability and cannot be guaranteed.
Do rooms at JW Marriott Desert Springs Resort & Spa have accessible options?
Yes — the resort offers accessible room types, such as mobility/tub and mobility/hearing-access roll-in shower configurations; ask at booking for specific features.
Have the rooms at JW Marriott Desert Springs Resort & Spa been renovated recently?
Yes — guest rooms and suites were refreshed in a renovation completed in 2020–2021.
What is the hotel’s check-in and check-out time at JW Marriott Desert Springs Resort & Spa?
Check-in begins at 4:00 PM and check-out is at 11:00 AM; flexible times may be requested but are not guaranteed.
Will I need a deposit or ID when checking in at JW Marriott Desert Springs Resort & Spa?
A government-issued photo ID and a credit card, debit card, or cash deposit may be required at check-in to cover incidental charges.
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